The sports equipment can be booked either through the travel agent who issued the ticket or through our web site, or it can be paid at airport.
Yes, but the following conditions should be considered: a- It must be enclosed in a safe cage.
b- It must not exceed 5 kilos in total ( pet + cage )
c- It must have health certificates and vaccination according to the arrival country.
d- The cage must have normal size, so it can be place under or between seats.
E- In case of a dog, it must not be any kind of wild races.
Please contact: email@example.com
No , you are not allowed to book online . kindly refer to our GSA Office .
The rate of extra kilo for additional weight is depending on route of the flight . Kindly you need check our Air Cairo nearest office .
|Please note that the payment methods are Visa , Master Card ,Fawry , MADA or Knet service|
|Yes please check from our website www.flyaircairo.com|
booking must be :|
- From a computer
- Pre-travel 72 hours
- Currency in Egyptian pound
Before the flight by 4 hours, while in the case of payment by Fawrey it must be before the trip by 72 hours
|It is not allowed on our website|
Kindly note the baggage allowance for adult :
For the Schedule flights :
30 k (one baggage ) + 7k (Handbag) for Middle East flights+ Italy flights
23 k (one baggage)+7 k ( Handbag) for Europe flights
Baggage Dimenssions :
-Carry-on baggage: 55 x 40 x 23 cm/118CM (22 x 16 x 9 inches)
-Checked baggage 30 kg 158 cm / 62 in
For Charter flights 20 k ( One Baggage )+ 5 k (Handbag)
The baggage Allowance for child :
same like the adult baggage allowance .
The baggage allowance for the infant :
Not allowed to have baggage allowance except the baby stroller which is free.
kindly note you can not mix /add both together .
Yes,you can only have the laptop in the 7 k .
You have to make a claim at the airport and the consider department will follow up with you.
Contact Email : firstname.lastname@example.org
Yes, you can follow us on our official website www.flyaircairo.com/en/ContactUs
kindly accept our apology we do not have cargo service.
Please check the concerning information for the travel of pregnant women from our website.There must be an approved document by the doctor that allow her to travel.
we have 7 aircrafts airbus 320
you have to check the website to know the available services.
It is not allowed to have refund for any of unused additional services after booking it from our website .
You can book a maximum of 9 seats in one booking (adults and children included), excluding infants.
Number of Infants is related to the number of responsible adults in the same reservation
example: If you book two adults you can book up to two infants.
Reservation cancellation process takes no longer than 3 working days, however bank procedures takes at least three weeks to refund the money back to the passengers’ bank account.
You can use this form to request a refund for any ticket purchased from flyaircairo.com. The refund amount you are due is outlined in the fare conditions given to you when you made the booking. Please note that all refunds are subject to a refund fees per passenger based on fare conditions Once you have submitted this form your booking will be cancelled.